Internet Service Provider Benchmarking Association

The Internet Service Provider Benchmarking Association (ISPBA) is an association of services professionals in the internet service providing industry, that compare operating performance and identify the best business practices.

To identify "Best in Class" Internet Service Provider business processes, which, when implemented, will lead member companies to exceptional performance through organizational and process improvements.

Top 10 Avoidable
Benchmarking Mistakes

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Top 10 Benchmarking Mistakes White Paper